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Billing information

Electronic funds transfer (EFT)

EFT simplifies the payment process by:

  • Providing fast, easy, and secure payments
  • Reducing paper
  • Eliminating checks lost in the mail
  • Not requiring you to change your preferred banking partner

You will be able to enroll through our EFT partner, Change Healthcare, by completing an enrollment form (PDF)  or by calling 1-866-506-2830.

New to Change Healthcare EFT?

Go to and select Enroll Now to initiate the enrollment process.

Existing Change Healthcare EFT user?

Complete and submit the EFT payer add change delete authorization form.

Electronic remittance advice (ERA) or 835 transmissions

For information about, or to sign up to receive electronic remittance advice (ERA) transmissions, check with your practice management/hospital information system vendor to confirm that you have the ability to process ERA or 835 files. Your vendor should be able to provide instructions on how to receive ERA's for AmeriHealth Caritas DC.

Many systems utilize this file to generate reports and auto-post payments. Your software vendor is responsible for facilitating ERA transmissions with Change Healthcare.

If your vendor does not have the ability to process ERA transmission, call Change Healthcare's customer service at 1-877-363-3666 and follow the appropriate prompts for alternative ERA options.