Contact Us
Have a question or want more information about AmeriHealth Caritas District of Columbia Healthy DC Plan? Use the contact information below to get in touch.
Help in other languages
If you do not speak English, we can help you. Our language line service has representatives who speak languages other than English. Interpreter services do not cost you any money. Call us at 1-844-214-2470 (TTY 711) to connect to the language line for interpreter services.
Our address
Reach us by mail at:
AmeriHealth Caritas District of Columbia
Healthy DC Plan
1201 Maine Ave. SW
Suite 1000, 10th Floor
Washington, DC 20024
Enrollees
If you have a question about your benefits or how to join AmeriHealth Caritas District of Columbia, refer to the Healthy DC Plan enrollee welcome page for key documents and resources.
By phone
| For questions about... | Call... |
|---|---|
| AmeriHealth Caritas District of Columbia, your benefits, or how to join | Enrollee Services 1-844-214-2470 (TTY 711) |
| Your pharmacy benefits | Pharmacy Enrollee Services : 1-844-214-2474 (TTY 711) |
| Filing a grievance | Enrollee Services: 1-844-214-2474 (TTY 711) |
| Suspected fraud or abuse | Fraud Hotline: 1-866-575-0417 |
Providers
| For questions about... | Call... |
|---|---|
| AmeriHealth Caritas District of Columbia | Provider Services: 1-888-369-0247 |
| Prior authorizations | Provider Services: 1-888-369-0247 |
| Pharmacy | Pharmacy Provider Services: 1-855-332-0992 |
| Claims | Provider Services: 1-888-369-0247 |