Telehealth: Care When You Need It
Virtual care, also known as “telehealth,” is a safe and convenient option when leaving home may feel difficult, unsafe, or stressful.
As an AmeriHealth Caritas District of Columbia (DC) enrollee, you can get the medical care you need from the comfort of your home.
Telehealth visits are offered by many federally qualified health centers (FQHCs), large DC health systems, and other in-network AmeriHealth Caritas DC providers. Contact your primary care provider to see whether they offer telehealth appointments. You can also call Enrollee Services at 1-844-214-2470 (TTY 711), and we will help you schedule a virtual appointment.
AmeriHealth Caritas DC telehealth services
Like all our covered benefits, these services are available at no cost to enrollees. Interpreter services are also available for all telehealth options.
24/7 urgent care with RelyMD by phone or video chat
RelyMD offers urgent care for AmeriHealth Caritas DC enrollees by phone or video chat. This service is available 24 hours a day, seven days a week. A provider will review your medical history and contact you within minutes. The average callback time is 60 minutes or less. Standard messaging and data fees may apply.
Download the RelyMD app from the Google Play store or Apple App Store. You can also register or log in online.
In-network providers
Many FQHCs, large DC health systems, and other in-network AmeriHealth Caritas DC providers offer telehealth services. An AmeriHealth Caritas DC team member can help you schedule a virtual appointment with the right provider.
Facilities offering telehealth services
Download the Healthy DC Plan provider directory (PDF) or search the online provider directory to view our in-network providers.