Our enrollee portal and provider portal, Navinet, will be down during the following times for planned work:

11:00 p.m. on Friday, November 20, 2020 – 8:00 a.m. on Saturday, November 21, 2020.
11:00 p.m. on Thursday, November 26, 2020 – 1:00 p.m. on Saturday, November 28, 2020.

For our providers, eligibility lookups will continue to be available through Navinet. If you need help during this time, please contact Enrollee or Provider Services. Thank you for your patience.

Medicaid - Benefits, programs, and services

AmeriHealth Caritas District of Columbia (DC) enrollees enjoy great benefits and services. We are committed to providing you with access to quality health care and exceptional enrollee services.

Here, you can view:

For more detailed information about your benefits, refer to your enrollee handbook.

If you have any questions about your AmeriHealth Caritas District of Columbia benefits, you can call Enrollee Services at any time at 1-202-408-4720 or 1-800-408-7511.

Enrollees, get extra help in the Enrollees Portal. Take health quizzes. Change your PCP. Set medicine refill reminders. Log on today.