Medicaid enrollees
Thank you for choosing AmeriHealth Caritas District of Columbia (DC) as your managed care organization (MCO). We are committed to providing you with access to quality health care and exceptional enrollee services.
A physical version of your enrollee ID card will come in the mail soon. You will need this when you go to the doctor and fill your prescriptions. Be sure to carry your enrollee ID card with you at all times.
Get easy access to your virtual enrollee ID card and health information on your phone with our Enrollee Portal, or through the “AHC Mobile” mobile app. Change your primary care provider (PCP), set refill reminders, and more.
Sign up. Log on. Stay connected.
As a Medicaid enrollee, you have access to top providers in your area. If you visit a provider outside of our network, you may not have coverage. That’s why we encourage you to find a provider in our network that meets your needs.
What would you like to do?
- Find a doctor, medicine, or pharmacy
- Learn how to get started with AmeriHealth Caritas District of Columbia
- Get care when you need it
- Take a health assessment and manage your health (PDF)
- View your benefits, programs, and services
- Read your Enrollee Rights and Responsibilities
- View your Medicaid Notice of Privacy Practices (PDF)
If you have any questions:
- Refer to your enrollee handbook.
- Call our Enrollee Services department at 1-202-408-4720 or 1-800-408-7511, 24 hours a day, seven days a week.
Need to meet with us in person? Please contact the Community Outreach Solutions team at 202-216-2318, Monday through Friday, 8:00 a.m. to 6:00 p.m.