Care When You Need It
As an AmeriHealth Caritas District of Columbia (DC) enrollee, you can have an appointment with a provider whenever you need it, without leaving your home. Like all of our covered benefits, there is no cost to AmeriHealth Caritas DC enrollees for using these services. Call 1-833-669-7679 to get connected to care when you need it.
Get connected to care!
Call 1-833-669-7679 to access any of the services below.
Press 1 for:
Video and phone calls | A provider will review the medical history you provide and contact you. The average callback wait time is around 60 minutes or less. Standard messaging and data fees may apply.
Press 2 for:
Emotional support coaching information | Chat via live text with a trained behavioral health coach. You can receive emotional support for life challenges, such as anxiety or trouble sleeping, 24 hours a day, seven days a week.
An Enrollee Services team member will walk you through downloading the relevant emotional support app based on your age and needs.
To get started talking with someone, contact Headspace Care:
- Download the Headspace Care app.
- In the app, tap Get Started, then tap Verify with Name, DOB, ZIP.
- Follow the instructions sent to your inbox.
Enrollees ages 13 – 20 should text 886-886 and use referral code "AmeriHealth" during enrollment to start texting with a MindRight support coach now.*
*Standard messaging and data fees may apply.
Press 3 for:
Other in-network providers | An Enrollee Services team member will help you find a provider. Many in-network providers offer telehealth services.