Care When You Need It
As an AmeriHealth Caritas District of Columbia (DC) enrollee, you can have an appointment with a provider whenever you need it, without leaving your home. Like all of our covered benefits, there is no cost to AmeriHealth Caritas DC enrollees for using these services. Call 1-833-669-7679 to get connected to care when you need it.
Get connected to care!
Call 1-833-669-7679 to access any of the services below.
Press 1 for:
Video and phone calls | A provider will review the medical history you provide and contact you. The average callback wait time is around 60 minutes or less. Standard messaging and data fees may apply.
Download the RelyMD app from the Google Play™ store or Apple App Store®. You can also register or log in online.
Press 2 for:
Emotional support coaching information | Chat via live text with a trained behavioral health coach. You can receive emotional support for life challenges, such as anxiety or trouble sleeping, 24 hours a day, seven days a week.
An Enrollee Services team member will walk you through downloading the relevant emotional support app based on your age and needs. Standard messaging and data fees may apply.
If you are age 21 or older, download the Ginger App from the Google Play or Apple App Store to text with an emotional support coach now.
To get started talking with someone, contact Ginger:
- Download the Ginger Emotional Support app
- In the app, tap Get Started then tap Verify with Name, DOB, ZIP
- Follow the instructions sent to your inbox
Enrollees ages 13 - 20 should text 886-886 and use referral code "AmeriHealth" during enrollment to start texting with a MindRight support coach now.*
*Standard messaging and data fees may apply.
Press 3 for:
Other in-network providers | An Enrollee Services team member will help you find a provider. Many in-network providers offer telehealth services.
Download the Medicaid (PDF) or Alliance (PDF) provider directory or search the online provider directory.
See more options for urgent care.
Learn how to stay healthy and prevent illness.