Care When You Need It

As an AmeriHealth Caritas District of Columbia (DC) enrollee, you can have an appointment with a provider whenever you need it, without leaving your home. Like all of our covered benefits, there is no cost to AmeriHealth Caritas DC enrollees for using these services. Call 1-833-669-7679 to get connected to care when you need it.

Get connected to care!

Call 1-833-669-7679 to access any of the services below.

Press 1 for: 

Video and phone calls | A provider will review the medical history you provide and contact you. The average callback wait time is around 60 minutes or less. Standard messaging and data fees may apply.

Download the RelyMD app from the Google Play™ store or Apple App Store®. You can also register or log in online.

Press 2 for:

House calls | A trained health care professional will come to your home and assess and treat your condition, if they can. If you need to see a clinician, together you and the responder will have a video session with a doctor or nurse practitioner. This service is available 24 hours a day, seven days a week.

You can call Ready at 202-602-0814 or book a visit online. Standard messaging and data fees may apply.

Press 3 for:

Emotional support coaching information | Chat via live text with a trained behavioral health coach. You can receive emotional support for life challenges, such as anxiety or trouble sleeping, 24 hours a day, seven days a week.

An Enrollee Services team member will walk you through downloading the relevant emotional support app based on your age and needs. Standard messaging and data fees may apply.

If you are age 21 or older, download the Ginger App from the Google Play store or Apple App Store to text with an emotional support coach now.

To get started talking with someone, contact Ginger:

  • Download the Ginger Emotional Support app
  • In the app, tap Get Started then tap Verify with Name, DOB, ZIP
  • Follow the instructions sent to your inbox

If you are age 20 or younger, text “AmeriHealth” to 886886 to start texting with a MindRight emotional support coach now.

Press 4 for:

Other in-network providers | An Enrollee Services team member will help you find a provider. Many in-network providers offer telehealth services.

Download the Medicaid or Alliance provider directory or search the online provider directory.

See more options for urgent care.

Learn how to stay healthy and prevent illness.

Call 1-833-669-7679 to access any of the services above.