Care When You Need It
As an AmeriHealth Caritas District of Columbia (DC) enrollee, you can have an appointment with a provider whenever you need it, without leaving your home. Like all of our covered benefits, there is no cost to AmeriHealth Caritas DC enrollees for using these services. Call 1-833-669-7679 to get connected to care when you need it.
Get connected to care!
Call 1-833-669-7679 to access any of the services below.
Press 1 for:
Video and phone calls | A provider will review the medical history you provide and contact you. The average callback wait time is around 60 minutes or less. Standard messaging and data fees may apply.
Download the RelyMD app from the Google Play store or Apple App Store. You can also register or log in online.
Press 2 for:
Emotional support coaching information | Chat by live text with a trained behavioral health coach. You can receive emotional support for life challenges, such as anxiety or trouble sleeping, 24 hours a day, seven days a week.
An Enrollee Services team member can walk you through how to join the emotional support app, Headspace.
Headspace
Enrollees age 13 and older can reach hundreds of guided meditation and mindfulness exercises, or chat with an emotional support coach anytime, anywhere. This is all in the Headspace app.
Use Headspace for:
- Unlimited chat-based coaching*
- Sleepcasts, focus playlists, and mindful movement
- Guided programs or courses to help sleep or manage stress
Visit Headspace enrollment to get started.
*Standard messaging and data fees may apply.
Watch this video to learn more about Headspace.
Press 3 for:
Other in-network providers | An Enrollee Services team member will help you find a provider. Many in-network providers offer telehealth services.
Download the Medicaid (PDF) or Alliance (PDF) provider directory or search the online provider directory.
Watch this video to learn more about emergency and urgent care services.
Watch this video to learn more about your urgent care options.