Jiva™ offers prior authorization and admission-related functions through NaviNet, the AmeriHealth Caritas District of Columbia provider portal. Jiva enables you to:

  • Request inpatient, outpatient, home care and durable medical equipment (DME) services
  • Submit extension of service requests
  • Request prior authorization
  • Verify elective admission authorization status
  • Receive admission notifications and view authorization history
  • Submit clinical review for auto-approval of requests for services

You must have a NaviNet account to use Jiva. You can register online or call 1-888-482-8057. The Jiva Provider Portal Reference Guide (PDF) demonstrates how to perform various functions.