Behavioral health

Living your best life means taking care of both your physical and mental health. About one in four people in the United States are affected by a behavioral health condition each year1. You are not alone. As an AmeriHealth Caritas District of Columbia (DC) enrollee, you have access to high-quality mental health services. If you or someone in your family needs help:

Call Enrollee Services at 202-408-4720 or 1-800-408-7511. They can help you find a behavioral health care provider.

Emotional support services via text

Chat via live text with a trained behavioral health coach. You can receive emotional support for life challenges, such as anxiety or trouble sleeping, 24 hours a day, seven days a week.

If you are age 21 or older, download the Ginger App from the Google Play store or Apple App Store® to text with an emotional support coach now.*

To get started talking with someone, contact Ginger:

  • Download the Ginger Emotional Support app
  • In the app, tap Get Started, then tap Verify with Name, DOB, ZIP
  • Follow the instructions sent to your inbox

Enrollees ages 13 - 20 should text 886-886 and use referral code "AmeriHealth" during enrollmentto start texting with a MindRight support coach now.*

*Standard messaging and data fees may apply.

There are many reasons why people decide to drink and use drugs. But using drugs and alcohol more can come with serious risks and devastating consequences.

AmeriHealth Caritas DC enrollees can talk to Care Coordinators who can help you get the treatment and support you need. If you or someone in your family needs help, call:

  • Enrollee Services at 202-408-4720 or 1-800-408-7511. They can connect you with treatment programs.
  • The DC Department of Behavioral Health Hotline at 1-888-793-4357, 24 hours a day, seven days a week

For addiction and recovery support providers, view our Opioid use disorder medication assisted treatment providers (PDF).

AmeriHealth Caritas D.C. can help your child get the treatment and support they need. If you think your child needs behavioral health support:

  • Call Enrollee Services at 202-408-4720 or 1-800-408-7511. They can help you find a behavioral health care provider.
  • Call your child’s school to ask about counseling services they may offer
  • Call the DC Department of Behavioral Health Hotline at 1-888-793-4357, 24 hours a day, seven days a week

There are many ways to improve your mental wellness. AmeriHealth Caritas DC has programs that can help you achieve your goals. View our mental wellness guide.

1“Mental Health Disorder Statistics.” Johns Hopkins Medicine, 2021, https://www.hopkinsmedicine.org/health/wellness-and-prevention/mental-health-disorder-statistics